A big thank you to all 105 of our patients who filled in our Patient Satisfaction Survey! We, as a practice, are delighted with the overwhelmingly positive results.
- 100% of the respondents found us to be caring, considerate and friendly.
- EVERYONE found the quality of the treatment and explanations to be excellent or very good.
- ALL patients felt involved in their treatment decisions.
- 99% found the ease of making appointments, length of wait to be seen and cleanliness of the facilities EXCELLENT or VERY GOOD!!
- Everyone who responded said they would recommend us!
Other comments included:
“confidence in the standard of service/care”
“I’ve been with the practice for 24 years and never been dissatisfied”
“better than other dentists I have been to over the years”
“friendly and excellent service”
“competence of dentist and friendliness of staff”
“I have confidence in all of the staff”
“Friendly, efficient and complete confidence in my dentist”
“Friendly and thorough”
“Professionalism of the staff and pleasant demeanour”
“Friendliness and efficiency of the whole experience”
“Makes me feel at ease”
“Show that they care about you as an individual, not just a patient”
“Locality and atmosphere”
“Friendly, caring approach”
“Ease of everything – nothing is a problem”
“Friendly helpful staff”
“Both my dentist and hygienist are great”