You, like all of our patients, are part of our family at The Dental Practice. Just like you, keeping our family safe and healthy during this challenging time is our first concern. In order to protect your overall health as well as your oral health, we have taken the following measures.
Postponing all routine appointments
In keeping with the latest government advice, all routine appointments have been suspended from 24/3/20 until further notice. Don’t worry, this doesn’t mean your appointment has been cancelled. If you had an appointment booked you can expect to hear from us soon to rearrange it for a later date.
Suspending emergency appointments
Due to the recent government edict concerning the provision of dental care, we are now not allowed to provide any face to face emergency treatment. We are very sorry to find ourselves in this position as we never want you or any of our patients to be left in pain.
However, we’re still here to help!
Ensuring you are cared for is a duty that the whole practice team takes very seriously. Rest assured we will provide all possible assistance that is safe and in line with government guidance. In order to maintain a bespoke personal service to you, should you require urgent dental advice then this is still available to you. Please telephone the practice on 01224 641773 and follow the instructions on the message. You will be able to speak to one of our dentists who will be available for telephone conversations. Remember, if you have Denplan Supplementary Insurance, you can claim for the cost of an emergency out-of-hours telephone consultation. Just submit your claim online at www.denplan.co.uk
We can’t stress any more how important you are to us, not just as a business but personally. Please do everything you can to keep yourselves and those around you safe. Don’t take unnecessary risks and for the moment stay indoors wherever possible. We can’t wait to see you again and have the chance to talk under better circumstances. If you have any questions, please call on the above telephone number or email us at [email protected]
With best wishes
The Team at 21